Join a leading Canadian transportation and logistics provider renowned for delivering high-performance, customized solutions across North America. Our client is searching for a motivated and detail-oriented Freight Forwarder to join their team, specializing in the unique and demanding logistics requirements of the Canadian defense sector. The ideal candidate will have 1-3 years of experience in freight forwarding, with a proven track record of handling defense-related shipments and providing exceptional customer service. This role is a great opportunity for a junior to mid-level professional looking to deepen their expertise in a specialized and critical area of logistics. Key Responsibilities • Direct Customer Interaction: Serve as the primary point of contact for our Canadian defense customers. This includes understanding their specific shipping needs, providing updates, and resolving any issues that may arise • Operational Management: Plan, coordinate, and execute the movement of freight, including domestic and international shipments. This involves booking carriers (air, ocean, road), preparing all necessary documentation, and tracking shipments from origin to destination • Defense Sector Compliance: Ensure all shipments comply with Canadian and international defense regulations, including customs clearance procedures, security protocols, and export/import controls (e.g., controlled goods) • Documentation and Administration: Prepare and manage all shipping documents, such as bills of lading, airway bills, customs declarations, and commercial invoices. Maintain accurate and up-to-date records in our transportation management system (TMS) • Problem-Solving: Proactively identify and resolve potential issues related to transit delays, customs holds, or documentation errors. Communicate any challenges to the customer and management in a timely manner • Stakeholder Collaboration: Work closely with internal teams, carriers, and customs brokers to ensure a smooth and efficient logistics process Skills and Qualifications • Experience: 1-3 years of experience in freight forwarding, with a strong preference for candidates who have worked with Canadian defense contracts or related government logistics • Defense Acumen: A solid understanding of the defense logistics environment, including an awareness of security requirements, controlled goods, and government contracting procedures • Customer Service: Excellent interpersonal and communication skills, with a customer-first mindset • Organizational Skills: Exceptional attention to detail and the ability to manage multiple shipments and deadlines simultaneously in a fast-paced environment • Technical Proficiency: Familiarity with transportation management systems (TMS) and other logistics software. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required • Problem-Solving: A proactive and resourceful approach to overcoming logistical challenges • Certification: Certified Logistics Professional (CLP) or Certified Canadian Freight Forwarder (CCFF) designations are considered an asset Reimer Associates Inc. thanks you for your application and interest in this opportunity. We sincerely appreciate the time you have taken to share your background and experience. We are in the process of reviewing applications and will be moving forward with candidates whose qualifications closely align with client requirements for the role. If you are selected for further consideration, a member of our Team will be in touch with you directly. Due to the high volume of applications we receive, we are unable to respond to each candidate individually. However, we will retain your resume on file and may reach out to you should a suitable opportunity arise in the future.