Our client is one of Canada’s leading transportation companies, known for its adaptability and innovation in providing unique solutions tailored to customers changing needs. The role of Director, Network Operations + Engineering is a mission critical role in their growing business. The transportation network is the backbone of their business, and they are seeking a strategic and technically adept professional to drive the design, optimization, and future growth of their national network infrastructure. The role will play a pivotal part in supporting their business objectives, ensuring operational excellence, and delivering value to customers through advanced engineering and data-driven decision-making. You will be responsible for driving operational excellence across a small parcel courier network by applying engineering principles to optimize hub and terminal productivity. The incumbent will lead initiatives to standardize processes, improve throughput, and enhance efficiency through data-driven analysis and continuous improvement methodologies. Key Role Deliverables: • Lead the strategic planning, design, and ongoing optimization of national courier and parcel network infrastructure, ensuring alignment with business goals and operational needs. • Oversee the implementation and maintenance of network systems, including routing, transport, performance monitoring, and capacity planning, to maximize efficiency and reliability. • Develop and track key performance indicators (KPIs), metrics, and forecasting models to drive continuous improvement and proactive network management • Act as an engineering partner for the business, translating operational requirements into scalable, resilient, and future-ready technical solutions • Collaborate closely with cross-functional teams (Engineering, Product, Client Services, and Operations) to ensure seamless integration and support for network initiatives • Lead incident management, problem resolution, and change management processes, ensuring robust operational frameworks and compliance with best practices • Drive the adoption of automation, analytics, and new technologies to enhance network performance, scalability, and security. • Manage vendor relationships, budgets, and service delivery metrics, ensuring cost-effective and high-quality network operations Required Skills: • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; advanced degree preferred. • Minimum 5-7 years of experience in network engineering, operations, and/or logistics infrastructure • Proven ability to develop and manage KPIs, forecasting models, and operational metrics for network performance • Strong leadership, team development, and stakeholder engagement skills, with the ability to influence at the executive level • Excellent analytical, problem-solving, and strategic planning capabilities, with a focus on continuous improvement and operational excellence • Project management credentials (PMP) and certifications are highly valued • Exceptional communication skills, with the ability to bridge technical and non-technical audiences The successful talent will be a self-starter with a strong voice, innovative ideas, and a genuine desire to make things happen. This is a hybrid role, with the expectation of spending 1-2 days per week in the head office, a home workspace in a larger hub operation and the remainder of the time supporting the national network through light inter-provincial travel and quarterly intra-provincial visits. The ideal talent will be a true engineering partner for the business, capable of driving metric development, forecasting, and operational transformation while fostering a culture of innovation and accountability. Our client values diversity and is committed to recruiting and developing staff who represent the broad diversity of the Canadian workforce. An industry leading total compensation package accompanies this fantastic opportunity. Reimer Associates Inc. thanks you for your application and interest in this opportunity. We sincerely appreciate the time you have taken to share your background and experience. We are in the process of reviewing applications and will be moving forward with candidates whose qualifications closely align with client requirements for the role. If you are selected for further consideration, a member of our Team will be in touch with you directly. Due to the high volume of applications we receive, we are unable to respond to each candidate individually. However, we will retain your resume on file and may reach out to you should a suitable opportunity arise in the future.