Location: Gore Bay ON
Position: Customer Service Manager
File Number: 2353
Our client is a major national trucking business. They have a need for a Customer Services Supervisor - to be located in Gore Bay on Manitoulin Island, in their National Customer Service Centre. You will Supervise and Coordinates activities of the Customer Service Department engaged in providing assistance and direction to customers regarding their queries and requests. You will be responsible for all facets of customer service and overseeing all of the department's functions. You will be providing Direction and Resolutions to Major Customer queries. You will also directly supervise 15 employees in the Customer Service Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include full staff management responsibilities. A VERY STRONG COMPENSATION PACKAGE ACCOMPANIES THIS ROLE. A relocation allowance is available.